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Privacy Policy

Welcome to the website of Synergy Health Partners, LLC and its subsidiaries and affiliated entities (collectively, “Synergy Health Partners,” “us,” “we,” or “our”). Synergy Health Partners is committed to protecting your online privacy including the information you may provide to us while visiting our website. This privacy policy (“Policy”) outlines Synergy Health Partners’ policies and practices relating to its collection and use of information through the websites owned and operated by Synergy Health Partners, including www.Synergy-HP.com. This Policy does not apply to information collected in any other manner by Synergy Health Partners, unless expressly so indicated in this Policy. The information protected by this Policy includes information that may identify you as an individual or relates to an identifiable individual.

Though we or a designated service provider may collect certain information from you as discussed below, please note the following:

  • We will not disclose your information (as defined below) you provide to us through the website unless you authorize us to do so, except where needed to deliver a service or product ordered by you, provided to our clients or customers, for legitimate commercial or business purposes, or under the other circumstances set forth in this Policy. Please be advised that we may share your Information with our parent, subsidiaries or affiliated entities which may also contact you for business purposes.
  • We will always provide to you the opportunity to access and correct your Information at any time as required by applicable laws.
  • Unless you ask us not to, we may use your personal information to contact you via email, text message, or otherwise, regarding our services or changes to this Policy.

WHAT USER DATA WE COLLECT

When you visit the website, we may collect the following data:

  • Your IP address
  • Your contact information and email address
  • Other information such as interests and preferences
  • Data profile regarding your online behavior on our website

WHY WE COLLECT YOUR DATA

We collect your information for several reasons:

  • To better understand your needs.
    To improve our services and products.
  • To send you promotional emails containing the information we think you will find interesting.
  • To contact you to complete surveys and participate in other types of market research.
  • To customize our website according to your online behavior and personal preferences.

WHAT CATEGORIES OF PERSONAL INFORMATION WE COLLECT

Use of the website may either require or permit you to provide personal information. When you visit the website, we may collect the following categories of information (collectively, “information”):

  • Your contact information including email address
  • Other information such as interests and preferences
  • We also collect information through the use of “cookies” and other technologies to understand your online behavior on our website. We may also collect information about your activity on our site, including geographic information and IP address. We use the information for business and commercial purposes relating to the services we provide and for the reasons for which you provide the information (for instance, performing, monitoring, or improving our services, or managing our relationship with you). We may use your information for marketing activities, and to investigate potential fraud or violations of this Policy or any agreement we may have with you. We may also disclose information for business and commercial purposes to the categories of third parties described in this Policy.

WITH WHOM YOUR PERSONAL INFORMATION MAY BE SHARED

We share your Information with the following categories of third parties:

  • Synergy Health Partners and Its subsidiaries and affiliated entities. We may share your Information with Synergy Health Partners’ subsidiaries and affiliated entities as permitted by law.
  • Service Providers. We may share your information with third-party service providers that perform functions on our behalf, such as, hosting our web servers, providing marketing assistance and tools, payment processing, and providing customer service.
  • Clients and Business Partners. We may share your information with our clients, customers, and vendors as permitted by law.
  • As Required or Permitted by Law. We may share your information in response to a subpoena or other legal process, court order, or request for cooperation from a law enforcement or other government agency to establish or exercise our legal rights, to defend against legal claims, or as otherwise required or permitted by law.
  • Business Transfers or Successor. We may disclose or transfer information to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business or assets (including in connection with any bankruptcy or similar proceedings).

HOW WE COLLECT AND USE OTHER INFORMATION

Aside from any information you may actively disclose to us on the website, there is other information which we might obtain from you. We may also collect information which does not personally identify you but is tracked when you visit our website. Such information includes log files which track internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), dates and times, and certain demographic information. Such information is not linked to any information that may personally identify you. We may use such information for internal purposes such as to improve the content of our website and/or to customize the layout of our pages for each individual according to their preferences. In addition, we may track your account history regarding your participation on the website. Our system also automatically collects information about the areas visitors frequent on our website. We use this aggregate information to understand how our visitors and clients use the services we provide so that we can improve our website. When visiting our website, you may be directed through hyperlinks to other applications or websites maintained by third parties that are beyond our control. This Policy does not cover or apply to the collection of information by third parties, nor will we be liable for the manner in which third parties use such information.

COOKIES

“Cookies” are small pieces of information that some websites store on your computer when you visit them. Like many other websites, we use cookies for various reasons. Cookies enable us to provide you with a better experience by allowing us to understand what areas of the website are of interest to you. These cookies do not track individual information. Most web browsers automatically accept cookies but allow you to modify security settings so you can approve or reject cookies. If you choose to disable cookies in your browser, you can still access most of our website, though you may lose some of the conveniences of our web pages.

IP ADDRESSES

An IP address is a number that is automatically assigned to your computer whenever you begin service with an Internet Service Provider. We collect IP addresses for the purposes of system administration and to audit the use of our website. Each time you access our website and each time you request one of our pages, our server logs your IP address. Although we may log your session with us, we will not link your IP address to anything that can enable us to identify you.

COMPUTER INFORMATION

We query your computer automatically for information about the computer, operating system, or browser you are using such as the speed of your Internet connection or error messages you may have received. We collect this Information in order to fit our services to your individual needs and to diagnose problems you may be having with our website. We may gather information about your geographical location by determining where your computer is located. We do this in order to provide either localized service or to provide faster service by sending your server localized content.

SECURITY

Security is a top priority for us. We exercise great care in providing a secure transmission of your Information from your Internet connection to our secure servers, as well as in handling the Information offline by limiting access to authorized personnel. Unfortunately, no data transmission over the Internet can be guaranteed to be 100 percent secure and we will not be held liable should a third party illegally obtain your personal information. While we have strived to protect your Information, we cannot warrant the security of any information you transmit to us, and you do so at your own risk. This Policy does not extend to anything that is inherent in the operation of the Internet, and therefore beyond our control, and is not to be applied in any manner contrary to applicable law or governmental regulation.

OBTAINING YOUR CONSENT

By using our website, you give us permission to collect information about the pages you access as an anonymous user for the purpose of calculating aggregate site statistics. If you register at our website, you authorize us to use information you provide to personalize the information we deliver to you and to use your demographic information when calculating aggregate customer data. As a registered user, you give us and our agents permission to send you e-mails related to the subscription e-mail services to which you subscribe. Any changes to our privacy policy will be posted on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

By providing your mobile number, you consent to receive recurring marketing text messages from Synergy Health Partners. Consent is not a condition of purchase. Message and data rates may apply. Message frequency may vary.

You can opt-out of receiving text messages at any time by replying with the word “STOP” to any text message you receive from us. For help, reply with “HELP” or contact our customer service at 844-753-9900.

We respect your privacy. Your phone number will only be used to send you the text messages you have opted in to receive. We will not share your phone number with third parties without your consent, except as required by law. For more information, please read our full Privacy Policy https://synergy-hp.com/privacy-policy.

MINORS

We do not knowingly offer or sell products or services for children. We do not knowingly collect personally identifiable information from individuals under the age of 18. If you are under the age of 18, you must not use our website or provide your name, e-mail address, or any other identifying information. You, or a parent or guardian of a minor, may ask us to remove certain content or information by emailing us at PRIVACY@SYNERGY-HP.COM.

LINKS TO THIRD-PARTY WEBSITES

We may provide links to third-party websites. Since we do not control third-party websites and are not responsible for any information you may provide while on such websites, you should read the privacy policies on those websites for information on how they handle your personal information.

YOUR CHOICES ABOUT YOUR INFORMATION

Opting-Out

If at any time you object to our use of your personal information, including use of your email address for marketing or other similar purposes, you may stop that use by emailing your request to PRIVACY@SYNERGY-HP.COM or unsubscribing using the link located at the bottom of our marketing emails.

CALIFORNIA RESIDENTS' PRIVACY RIGHTS

If you are a California resident, the processing of certain personal data about you may be subject to the California Consumer Privacy Act (“CCPA”) and other applicable privacy laws. Beginning January 1, 2020, the CCPA gives you certain rights with respect to the processing of your personal information. If you are a California resident, you have the right, subject to certain exceptions and other laws, to request information regarding the collection, use and disclosure of your personal information by us over the past twelve (12) months. You also have the right to request that we delete certain information. To make such a request regarding access or deletion of your information, please send an email with your first name, last name, mailing address, email address and telephone number to PRIVACY@SYNERGY-HP.COM. Please include “California Privacy Rights” in the subject line of your email. You will not receive discriminatory treatment or retaliation for exercising your rights under the CCPA.

SALE OF PERSONAL INFORMATION

Under the CCPA, we are required to tell you if we “sell” Information. A “sale” means to share with a third-party personal information for monetary or other valuable consideration. We do not sell your personal information.

Nevada Residents. We do not sell your personal information. Nevada residents may email questions or opt out of any future sale of their information by emailing us at PRIVACY@SYNERGY-HP.COM. Please include “Nevada Privacy Rights” in the Subject line of your email.

CONTACT INFORMATION

Synergy Health Partners, LLC
12230 World Trade Drive,
Suite 303
San Diego, California 92128

Our Toll-Free number is 844-753-9900.

Email: INFO@SYNERGY-HP.COM

CHANGES TO THIS POLICY

If our information practices materially change at some time in the future, we will post such change to this Policy before we use your data for these new purposes. If you are concerned about how your information is used, please periodically check this Policy. From time to time, we may update our Policy. This Policy was last updated on July 26, 2024.

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